The digital library: a case study in intelligent content management
The SEKT project is funded by the European Commission under the 6th Framework Programme (IST-2003-506826). The authors would like to thank their colleagues who have contributed to this work, in...
View ArticleInformation literacy assessment by portfolio: a case study
What is the most effective way of assessing students' information literacy? Librarians devote a considerable amount of time to teaching students how to search and evaluate sources of information, but...
View ArticleImproving self service the six sigma way at Newcastle University Library
The library at the University of Newcastle in the north of England provides a range of services based on its print collections (including more than a million books) and electronic collections...
View ArticleThe virtues of the virtual organization
Modern organizations are faced with a dynamic and turbulent environment that requires flexibility and fast response times to changing business needs. Many organizations have responded by adopting...
View ArticleRetail internationalisation: Marks and Spencer in Hong Kong
The strategy of internationalisation in its widest sense is commonplace in retailing (Dawson, 1994). As academics have sought to monitor and understand the retail internationalisation process, mainly...
View ArticleTele2 and the strategic role of virtual operations
Most readers will have some passing familiarity with Tele2. However, if pressed, they will probably know little more than that it is a telecommunications operator based in Scandinavia. There are...
View ArticleSupply Chain Management: A Case Study of an Integrated Lean and Agile Model
One of the primary goals in the effective management of a supply chain is to reduce or eliminate all non-value-added costs. In a related vein, Just-in-Time (JIT) is a concept that encompasses almost...
View ArticleWal-Mart, Tesco and Carrefour do battle in the East: International retailers...
Saturated markets, growing economies and improving transportation systems are all reasons that large retailers are seeking to grow their businesses overseas – and some countries seem to be more...
View ArticleUsing wikis and blogs to improve collaboration and knowledge sharing
Leading business thinkers agree that knowing how to collaborate is the key to future business success. But collaboration is voluntary, and difficult to manage for hierarchical organizations accustomed...
View ArticleInterpreting the successful transformation of Shell's advertising activity...
Between 1997 and 2002, the oil products[1] business of the global oil group, Shell, changed the way its advertising activity was managed, switching from a local approach to a global organisation. The...
View Article“Radical mainstreaming” of fairtrade: the case of The Day Chocolate Company
Civil society has responded to the predicament of marginalised producers by the rapid emergence of the fair trade (FT) market both within the UK and internationally (Barratt Brown, 1993; Crane and...
View ArticleVirgin Cola
The “Virgin Group of Companies” was created in 1970. Richard Branson, the founding member, began his career with the creation of the Virgin Mail Order company. This was just the beginning. Since then...
View ArticleVirgin Cola
The “Virgin Group of Companies” was created in 1970. Richard Branson, the founding member, began his career with the creation of the Virgin Mail Order company. This was just the beginning. Since then...
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